Family2 ThumbWhen Lynn A. Morris, R.Ph., M.S., and his wife first opened the doors to Family Pharmacy, Inc. in 1977, they filled 12 scripts. Today, with 27 locations, they fill roughly 8,500 scripts per day. Times have changed, and most of the processes Morris and his employees used to manually fill prescriptions and manage inventory are now automated. But the family-focused atmosphere and business platform Morris has developed to serve the entire family, from the youngest member to the eldest, is still in place. 

Richards1 ThumbWithin two years of acquiring Richard’s Whole Foods chain in the late ’90s, John Rorer and his two partners doubled the company’s sales. They started by retrofitting the chain and putting in credit card machines, telephones, additional refrigerators, and more grocery options than the Sarasota, Fla.-based specialty food chain had in the past. Today, John Rorer is the sole owner of the chain, which now goes under the name Richard’s Foodporium. The chain has grown to 11 locations across Southern Florida, but Rorer sees significant growth ahead. 

Mandee1 ThumbWhat lights up Ken Mandelbaum, chairman, CEO, and principal of clothing brand Mandee, is creating products that help people flourish. Although this might not be the philosophical approach of many clothiers, as a member of the third generation of the Mandelbaum family to run Mandee, which operates under the umbrella of Big M, Inc., going at the business without this personal philosophy is not an option. 

Scolaris1 ThumbTo compete with national corporations, independently owned and locally operated retail organizations often have to rely on subjective variants, like exceptional customer service and instinct-based decisionmaking, because from a strictly financial standpoint, the two don’t measure up. In recent years, however, it has become increasingly more important for independent operators to focus their attention to objective factors, like pricing.

Brookshire2 ThumbWhen Mr. W. T. Brookshire founded his first grocery store 80 years ago, he started a tradition in excellent, friendly service and low prices that continues today through the 156-store Brookshire Grocery Company (BGC). Even in this poor economy, Brookshire’s competes with the best of them and is taking steps to prepare for a future of growth. 

Cocacola1 ThumbIn two years, Coca-Cola will be celebrating its 125th anniversary, and as a brand, there is a lot to celebrate. For Kate Dwyer and her team, the company’s global licensing division, there is a lot to do to get ready. “For us, licensed merchandise is a celebration of Coca-Cola’s rich heritage dating back to the 1880s,” said Dwyer, the group director of worldwide licensing. “The story of Coca-Cola is exciting and vibrant, and we look forward to showcasing it again in a new way in 2011.”

Pacsun1 ThumbWith nearly 1,000 retail locations, one strong and interactive e-commerce site, and annual revenues of more than $1 billion, PacSun is clearly a force to be reckoned with as an apparel and accessories retailer. What’s shocking is that the company started as a small surf shop in Newport Beach in 1980 and is now one of the top names in the teen fashion world.

Firstdata1 ThumbFirst Data is a leading provider in electronic payment processing, with more than 26,000 employees worldwide and a client base of more than 5.3 million brick and mortar merchants. In addition, the company supports more than 600,000 online merchants, streamlining payment capabilities from the point of sale all the way through processing and product acquisition. 

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