clarkspumpnshop

Building ties to its communities and investing in technology and facilities are part of the reasons why Clark’s Pump-N-Shop continues to grow.

By Eric Slack

Started more than 30 years ago in 1980 by John W. Clark and Diana Clark, Clark’s Pump-N-Shop has grown into a 63-store chain branded as Marathon and BP. Now co-owned by John’s sons, Rick and Brent (a third brother, Rodney, was also an owner but he passed away in January), the company’s locations can be found in Kentucky, Ohio, West Virginia and Florida. Its footprint includes six car washes, six stores with Krispy Krunchy Chicken, three Clark’s Café’s, and 16 stores that have specialize in offering a grab-and-go menu.

“The big reason for our success is the 650 people that we employ,” co-owner Rick Clark says. “They show up every day to welcome our customers and keep our stores clean and appealing. We take great pride in customer service and clean stores.”

tobaccosuperstore

Tobacco Superstore has become one of the largest cigarette and tobacco retailers in the United States.

By Alan Dorich

Tobacco Superstore Inc. creates a friendly atmosphere in each of its locations, CFO and COO Joe Marelle says. In fact, some customers frequent its stores because they are used to its employees’ friendly faces, he says.

Those employees not only wait on the customer, but go the extra step of asking them about their day. “[That’s true] especially in our small town stores,” Marelle says. “We try to create a neighborhood atmosphere for the adult consumer.”

Based in Forrest City, Ark., Tobacco Superstore has 88 locations in four states that sell cigarettes, vapor and electronic cigarettes, premium cigars, pipe tobacco, moist snuff, food and beverages. Founder David Cohn founded the company in 1993 with a vision of opening the largest cigarette and tobacco store in the South.

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DutchWarFarm

Pennsylvania-based Dutch-Way Farm Market serves its community through quality initiatives, unique recipe offerings and excellent customer service.

By Stephanie Crets

Through quality initiatives and top-notch service, Dutch-Way Farm Market always wants to do right by the customer. The company does that by serving customers in its three locations in Pennsylvania: Myerstown grocery store and restaurant; Gap grocery store, restaurant and hardware store; and Schaefferstown grocery store and restaurant – all under the Dutch-Way banner.

Founded in 1972, Dutch-Way began as a farmer’s market that grew into a supermarket with a small, diner-style restaurant attached to the building. The current owners, Rich High, Cliff Snader and Jeff Snader, then purchased the Gap location in 1994 from the original owner, David Martin, and expanded to the other two locations in 2001.

“When they expanded and rebuilt the new Myerstown location, they went out on a limb based on some other local stores that had a larger restaurant attached to it; that’s where we started doing buffets,” Director of Operations Jason Bennett explains. “They saw an opportunity and wanted to continue to expand how we do business. As that grew and became successful, that’s when I got more involved running the Myerstown location.”

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