This multi-state dollar store chain is thriving in a challenging economy by providing its customers with more for less. This multi-state dollar store chain is thriving in a challenging economy by providing its customers with more for less.

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With retail sales expected to fall in 2009 for the first time in 30 years, clothing retailers are biting their nails. But it’s not the case for Uniqlo USA, the US branch of a Japanese clothing manufacturer and retailer that has bright expectations for the coming year. “For Uniqlo, it isn’t about price but about value,” said Liz Meltzer, senior VP global merchandising and women’s product development. “The majority of our industry is driven by trend or price, but Uniqlo is driven by the value we give our customers. Price alone doesn’t mean anything unless the quality is exceptional, so that’s what we promise.”

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From chocolate chip to peanut butter, everyone loves a good cookie. And no company understands the need to perfect these delectable treats more than cookie manufacturer Mrs. Fields.

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Being environmentally conscious doesn’t mean you can’t smell good too. At least that’s what the creators of UK-based Lush, a purveyor of fresh, handmade cosmetics, believe, and it’s a concept that’s stayed with the company since its founding in Poole Dorset in 1995.

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Despite tough economic times, this chain of farm stores continues to expand its footprint in the Midwest. In an age where general stores have become significantly less common, Bomgaars has managed to stand strong.

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No one can revolutionize an industry on his or her own, not even Scott-Vincent Borba, founder and CEO of Borba, who is known for a radical approach in developing high-end skin care products. But he is trying.

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In the area between Philadelphia, New Jersey, and Delaware, one privately owned furniture chain rises above the rest. Diamond Furniture has been known for uncompromising customer service since 1927 and is recognized, even among its competitors, as an exceptional retailer even in today’s tough economy. “Our success comes from our determination to constantly fine tune and prune our practices so we can always offer our customers the best deal and the best service,” said Gary Diamond, president and CEO.

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In the last 12 months, Vancouver-based Dollar Giant has opened 17 stores. For 2009, Joseph Calvano, founder, president, and CEO, plans to open 10 more. With the world’s economy feeling shaky and companies looking to scale back rather than branch out, other retailers may be wondering how Calvano can make such decisions. It all comes back to his company’s simple business platform: no piece of merchandise in any of Dollar Giant’s 60-plus stores costs more than $1.00.

Read more: Dollar Giant

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