The world’s leading destination for toys and juvenile products is making big plans for the holidays in both its brick-and-mortar stores as well as online.

In November, Toys“R”Us Inc. rolled out a number of loyalty incentives for shoppers through its Rewards“R”Us program – which boasts a membership of more than 35 million people – as well as expanded offerings for “R”Us Credit Cardholders. Rewards include a 10 percent discount on in-store Toys“R”Us and Babies“R”Us purchases made on Saturdays through Dec. 21, 2013 when shoppers use their “R”Us Credit Card; double reward points on all in-store and online for credit cardholders and loyalty members every Wednesday in November and December; and a first-time ever special email offer giving Rewards“R”Us members access to select Toys“R”Us deals two days before Black Friday, Nov. 29. 

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Schuylkill Valley Sports, based in Pottstown, Pa., is focusing on its customers’ shopping experience by creating visually appealing stores and emphasizing its employees’ product knowledge. 

The company opened its first location in 1971 in the Audubon Shopping Center in Audubon, Pa., as a full-service sporting goods retailer. Today, the company has 20 store locations serving eastern and central Pennsylvania with high-quality merchandise from the top manufacturers in athletic equipment, footwear and apparel. “It’s easier to say what we don’t carry and that is items for hunting, fishing, bowling, biking and golfing,” Director of Apparel and Licensed Products John DeMaria says. “We carry the full-line of sporting goods for the main sports.” 

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After 55 years in business, quiktrip is confident in its operation of the convenience store and gas station formats. Since opening its first store in 1958, the Tulsa, Okla.-based company has grown to a national company with 667 locations in 11 states and $10 billion in revenue. 

QuikTrip continues to grow and renew its physical presence, with an average of 55 new locations and replacement buildings built each of the past few years. Much of its recent growth is in North and South Carolina, markets it initially entered in 2011 and now has 35 stores operating in, with 15 more slated to open before the end of 2013. 

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When visiting patients in hospitals, people often stop first in its gift shop. It is at that point where Lori’s Gifts has the chance to make a sale and an important first impression, CEO Kim Schuler says.

“We are a direct reflection of the hospital,” she says. “In today’s competitive healthcare market, all avenues must be managed to best reflect the image of the hospital and the gift shop is no exception.

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As an independent bookseller, Joseph-Beth Booksellers has dealt with a great deal of change in recent years. But the company believes it has a strong foundation and offers a unique experience that can help it grow in the future.

“We’re one of largest independent booksellers in the United States,” President and CEO Mark Wilson says. “What makes us unique is our store-within-a-store concept.” 

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Success is difficult to achieve unless everyone involved feels fully invested in achieving that success, and Hy-Vee CEO Randy Edeker understands that. He says this is a major component of what makes the Midwestern supermarket chain one of the top-20 supermarket chains and one of Forbes’ top 50-private companies. 

“I think one of our key strengths that make us stand out is our commitment to employee ownership,” Edeker says. 

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Danny’s Family Car Wash goes far beyond its name in the services it offers to customers. The company, established in 1984 as a single location offering only car washing, today has evolved to become a one-stop shop for auto care and more.

The business’ 13 full-service locations in Gilbert, Tempe, Phoenix, Scottsdale and Peoria, Ariz., offer automatic full-service, hand wash and express wash options. Danny’s washing process uses only soft cloths and no brushes and harsh chemicals. Danny’s cleaning services don’t stop at the outside of the vehicle, because it also offers interior services including seat cleaning; carpet and mat cleaning; door, dash and console cleaning; new carpets, mats and seats; and odor removal, the company says.

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The latest tablet and laptop computers, Ultra HDTVs with four times the resolution of HDTVs, gaming systems, home theater audio systems, digital cameras and camcorders along with all the necessary accessories – all can be found in the electronics departments of Conn’s 70-plus stores throughout the Southwest and on its website. 

The company’s concentration on the profitable portions of the electronics industry has enabled it to improve its profitability at a time when commoditization of the market is much too rampant for many retailers’ comfort. While some retailers are abandoning the electronics category and others went bankrupt during the last recession or survived it but are struggling now, Conn’s is committed to keeping electronics profitable in its product mix of appliances, furniture, mattresses and lawn equipment.

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