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When Noah Glanville returned in 2003 from a tour of duty in Iraq, he recalls the greeting he and his unit received from a group of veterans who were hosting a barbecue to welcome the returning troops home. He specifically remembers the smell of charcoal briquets wafting in the breeze as the food was prepared.

“Older veterans greeted us with a barbecue, and I remember the smell of Kingsford, hot dogs and hamburgers,” Glanville says. “It’s a good, familiar smell, and I knew that I was finally home.”

Glanville was a Navy corpsman attached to a Marine Corp unit. He later spent time in Iraq and Afghanistan as a member of an American security services company. Time spent overseas took its toll. Upon returning, Glanville suffered from post-traumatic stress disorder (PTSD). 

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When a parent tells a child they’re not allowed to have a dog or cat, most just grumble and accept the goldfish alternative. But Michael Levy, president and founder of Pet Food Express, couldn’t accept a life without furry friends. Growing up in New York City, he began bringing home stray cats when he was nine years old to foster them until they could find a forever home, and then he started a dog walking business at age 11. 

Years later in 1976, while attending college in San Francisco, he started a dog training business to supplement his student loans. And in 1980, he opened a second location that included a storefront. “It was a retail location, but I thought of it as a dog training location,” Levy says. “I just expanded my dog training and didn’t initially think of myself as a retailer.”

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In the earliest days of the NBA, a fan looking to bring a piece of the action home would have been content with a program from a game or maybe a pennant from their favorite team to hang at home. Today, however, an NBA fan has more choices than ever.

If a Lakers fan wants to buy a jersey just like the one worn by Kobe Bryant, he or she can choose from home, road and alternate versions. If a Knicks fan wants to create the perfect room for watching a game in his or her own home, there is no shortage of home décor options and memorabilia available. And if a fan wants to bring a little of Lebron James’ or Kevin Durant’s mojo to their next pickup game, there are thousands of different sneakers to select among. 

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Prospective Monkee’s franchise owners need to have more than just the ability to pay a franchise fee or monthly building rent. When seeking new franchisees, the Winston- Salem, N.C.-based boutique franchisor looks for franchisees who possess a sense of fashion, a love of shopping and the kind of personality that will attract loyal customers to their shop.

“There are a lot of people who come to us who say they want to open a store and have the ability to do it financially, but that’s not the only thing we look for,” says co-CEO Dee Dee Shaw. “You can teach someone the business side of an organization or a store but you can’t teach personality or style.” 

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Even with 43 convenience stores throughout East Tennessee, Southeast Kentucky and Southwest Virginia, plus 25 years of business, Lee’s Food Mart is still growing. Owned and operated by brothers Terry and Gary Lee, the company takes great pride in its services and offerings. Whether a neighborhood customer filling up on gas and grabbing a snack, a trucker needing diesel on a long journey or someone passing through on a road trip, Lee’s Food Mart has something for everyone.

The business markets gasoline, diesel, kerosene and racing fuel under well-known brands such as BP, Marathon, Exxon and Phillips 66. Inside the store, customers can purchase coffee products, fast foods and deli products made fresh daily, along with all the usual snacks, candy and beverages one would find in any convenience store. Lee’s Food Mart also offers a self-service car wash, Autec Evolution Touchless car wash and Friction combination car wash systems at many of its locations. 

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Brick-and-mortar retailers spend most of their marketing dollars enticing customers to enter their stores. But what if people were lingering voluntarily around your store and did not want to leave? While this may sound like retailer heaven, it actually can be found in airports after travelers have passed through security.

When travelers have time on their hands – which is just about always – many are looking for something to do. Providing an interesting shopping experience with merchandise can give leisure travelers a means of enjoyment and business travelers tools for productivity. InMotion Entertainment Group LLC has been profiting from this unique platform and specialty retail concept for years.

 But it takes much more than just having the merchandise available to prosper in this industry. Highly visible locations, desirable brands and well-trained sales associates are all necessary. InMotion Entertainment Group combines its high regard for customer service with well-trained sales associates. 

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After nearly seven decades, Howard’s TV & Appliance’s size and product mix have grown, but its philosophy has stayed the same. “We maintain an old-school approach,” President and CEO John Wilkerson asserts. “We want customers to know that we want them to be satisfied.”

La Habra, Calif.-based Howard’s operates 12 appliance and electronics stores in the greater Los Angeles area. Howard Roach founded the company in 1946, but started his career repairing televisions in the back room of a sporting goods store.

Eventually, Roach grew into TV sales when he opened a small store in San Gabriel, Calif. Over time, he acquired adjacent businesses and added appliances, personal audio, stereo and accessories to his product lines.

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The iconic Hooters girl remains, as does the owl featured in the logo. A wide selection of tasty chicken wings are still on the menu, and the restaurant is still a great gathering place for friends watching a game or a family celebrating a special occasion. However, Hooters has made some significant changes since a renovation kicked off three years ago, and the results have been extremely positive.

Bob Brooks bought the franchise rights for Hooters in 1984 when it had only two locations and expanded it into a global chain before purchasing the entire company from the founders in 2001. Brooks died in 2006, leaving ownership of Hooters to his son, Coby Brooks, who served as president and CEO until 2011, when the restaurant chain was sold to a group of investors. 

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