After more than a century of service, Rexall has developed a reputation as one of the leading pharmacy brands in Canada. Established in 1904, Rexall has adapted over time from its beginnings as apothecary-style drugstores into a network of contemporary community pharmacies. It is a member of the Katz Group of Companies, a privately-held Canadian-owned and operated organization.
The company strives to help Canadian families and communities become healthier through increased accessibility to quality healthcare and products. Today, the company boasts a network of 425 Rexall and Rexall Pharma Plus locations. It has a staff of 8,600 staff serving 180 communities across Canada.
Rexall offers a wide array of pharmacy, health and wellness, beauty, daily living, seasonal, exclusive and online photo products and services. It also delivers special offers and coupons to its customer base. In addition, it operates Rexall Specialty Pharmacy, a division that aims to provide highly specialized clinical care and complex medication management services in the world of transitional care.
The Rexall Specialty Pharmacy and Rexall Pandemic Prescription Services are examples of Rexall’s commitment to meeting the changing needs of its patients and customers. The company bills Rexall Pandemic Prescription Services as “a one-stop solution” for coordinating delivery of pandemic plan prescriptions, products and services to meet the needs of companies and their employees and families. It is a proactive, flexible, scalable and fully compliant service that provides dispensing and distribution of antiviral medication prescriptions.
As for Rexall Specialty Pharmacy, it specializes in chronic conditions, complex medication therapies, specialized delivery and administration, and intricate therapies. It leverages technology, innovation and clinical skills to offer client-centric pharmacy services.
Rexall Specialty Pharmacy’s long-term-care pharmacy service provides specialized clinical, medication management, palliative care and mental health services and support for residents of long-term care, assisted living, group home and retirement communities. Its services include leading national clinical best practices, comprehensive resident medication profile reviews, supportive counseling and education, medication safety initiatives, and continuous quality improvement programs.
Additionally, Rexall Specialty Pharmacy’s IV infusion services work closely with prescribers and healthcare providers to make sure infusion therapy works well for patients. Delivered in home settings, the company coordinates delivery of medication, supplies and equipment, and it provides a wide range of drug therapies and clinical support.
Rexall’s commitment to community extends to the Rexall Foundation, founded in 2002. It has contributed to various charities and causes, including the Canadian Diabetes Association, the Canadian Cancer Society and the Canadian Red Cross. It has funded hospital initiatives across the country, and it has supported organizations such as Camp Oochigeas, the Children’s Wish Foundation and Vancouver Island’s Jeneece Place.
During the past two years, Rexall has continued to embark on store transformation efforts and expanded its footprint in a number of locations in Canada. In November 2013, the company celebrated the grand opening of a new store in London, Ontario.
The two-level store is located in London’s downtown area. At 11,000 square feet, it offers an array of healthy product options and a cosmetic department with a cosmetician, making it a complete healthy daily living destination for London and the surrounding community. It is also stocked with the Be.better Rexall private label brand of more than 170 items, including healthier snack options, environmentally friendly cleaning products, gluten-free vitamins, vegetarian probiotics and salon-quality haircare products.
Rexall followed that up by bringing its convenient, accessible and healthy alternatives to St. Albert, Alberta. In February 2014, the company held the grand opening of the new 11,500-square-foot Rexall drugstore in St. Albert. It is the first Rexall in St. Albert, providing customers and patients with everything from nutrition consultation and vitamin therapy to free prescription delivery and a cosmetics department.
Subsequently, the company opened more locations in March 2014. The first was located in Edmonton at Northgate Centre. It, too, offers a wide range of options for customers and patients, including a full-service pharmacy, nutrition consultation, vitamin therapy, free prescription delivery, a refrigerated grocery section and a cosmetic department. It stands at 11,200 square feet and offers a range of healthy products, including naturopathic and homeopathic selections alongside Rexall’s Be.better brand.
After that, the company celebrated the grand opening of one new store and three store expansions in Ontario. The company opened the store at Queen Street and University Avenue in downtown Toronto. In addition, it expanded stores in Hamilton, Gloucester and Dunville to feature Rexall’s new brand, look and feel.
Ultimately, Rexall has succeeded and thrived across Canada because the company understands that pharmacies are a critical part of neighborhood healthcare. It works to provide quick and convenient access to services and care for patients. The company says it stands committed to providing patients with complete and personalized health experiences, options for healthier choices and value for their dollar. This commitment should help Rexall continue to serve Canadians for another century or even more.