Guest Blog By Ralph Crabtree

Thanks to clickstream data, SMS records, social media chatter, and other “digital breadcrumbs,” today’s retailers understand a lot about the behavior of their online and mobile customers. How many people visited my website? What items did shoppers view but not buy? Which ads did they respond to? How long did they browse? Answers to questions such as these help businesses improve their marketing, pricing, promotional and customer service strategies.

Guest Blog By Matt Ferrari

No business can afford system downtime. One minute lost can equal loss of revenue, customers and more. For retailers, downtime is particularly troublesome – especially considering the importance of e-commerce, which requires round-the-clock uptime in today’s global economy. Global management consulting firm A.T. Kearney estimates global e-commerce has grown 13 percent annually over the past five years.

Guest Blog by Quin D. Dodd, Esq.

Once upon a time the U.S. Consumer Product Safety Commission (CPSC) was a rather quiet federal regulatory agency, tucked away in the Washington suburb of Bethesda, Maryland.  Then came 2007, dubbed “The Year of the Recall,” with lead-contaminated toys from China grabbing weekly headlines.  Congress reacted by passing the most sweeping reforms to the laws governing the safety of children’s products since the inception of the agency—the Consumer Product Safety Improvement Act of 2008 (CPSIA).

Guest Blog By Mike Heffring

You can’t win if you don’t play. You miss 100 percent of the shots you don’t take… No matter how you phrase it, this adage reigns true in all aspects of marketing, especially when talking about the ever-changing social media sphere. Many companies today still feel like social content cannot be mapped to ROI, so they don’t take the risk. But companies who have a strong grasp on what drives social success have proven that this is simply not true. Expion analyzed the Facebook strategies of 10 retailers to find out which brands are winning when it comes to the Facebook marketing game and which are sitting on the sidelines.

Guest Blog by Bryan Nella

On May 1, 2013, the Wall Street Journal published an article titled “Retailers Seek Plan to Prevent Disasters,” following the collapse of the Rana Plaza building in Bangladesh that killed more than 400 inside. The article described a meeting in Eschborn, Germany that drew representatives from Wal-Mart, Gap, H&M and 30 other retailers and government agencies to develop a plan to prevent a repeat of the Bangladesh disaster. Separately, the European Union is also discussing bringing forth a trade action against Bangladesh and installing new measures to pressure local authorities to enforce stricter labor standards.

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